Politique d'expédition

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment. 

2. Delivery Location

Items offered on our website are only available for delivery to addresses in Europe.

3. Delivery Time

An estimated delivery time will be provided to you by our transporter Bpost. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within [15] business days of the date of your order. Business day mean Monday to Friday, except holidays.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

5. Shipping Costs

Shipping costs are free for Belgium and costs 15 € for the rest of Europe

6. Damaged Items in Transport 

If there is any damage to the packaging on delivery, contact us immediately at info@bouvy.com.

7. Questions

If you have any questions about the delivery and shipment or your order, please contact us at info@bouvy.com.